Before they arrive
One guide, built from parts
Not a document you send. A set of short sections — check-in, WiFi, rules, the good coffee nearby — that guests open one at a time on their phone.
Without it
- The binder on the counter was accurate the year you printed it.
- The PDF you send is a copy, so fixing it fixes nothing already sent.
- Everything lives in a different place, and none of them agree.
Sections, not a document
A document has one shape and you scroll it. That is fine for a contract and poor for a guest standing at a door in the rain.
Your guide is built from sections instead. Each one does a single job and each is closed until the guest taps it, so the page reads as a short menu rather than a wall of instructions. Someone looking for the WiFi finds it in two seconds without reading anything about the bins.
There are thirteen kinds, and each one is built for its job rather than being a box of text. A WiFi section knows what a network name is and can draw a QR code. A code section shows the code large and monospaced with a copy button. A rules section marks each line allowed or not allowed. A recommendations section knows what a walking time is.
Starting
You do not start from a blank page. Apply the starter guide and you get six sections already written — getting here, check-in, the door code, WiFi, house rules, and a list for before they leave — in both English and Romanian.
Then you edit. Replacing “the green door between the pharmacy and the bakery” with your own street is a very different evening from inventing the structure of a guest guide from scratch.
If you already have something written — a PDF, a Word file, the long message you paste into every booking — paste it in instead and let the import find the sections in it.
Arranging it
Drag sections into the order that suits your property. The order guests see is the order you leave them in.
Unpublished hides a section from guests while you are still working on it. Useful when you are adding the appliance instructions over three evenings.
Pinned lifts a section to the top for everyone. Worth it for the one thing that genuinely matters at your place; worthless if you pin everything.
Timed means a section appears close to check-in rather than the moment you send the link — the setting that matters for door codes. You can also have a section disappear after check-out.
One guide, many guests
This is the part that changes how it feels to host.
Every booking link points at the same guide. Correct a typo on Tuesday and every guest sees the correction on Tuesday — including guests whose links you sent last month and guests standing in your hallway right now.
You never resend anything. You never wonder which version somebody has. There is one guide, and it is the current one.
Two languages, without doing the work twice
Each section holds its text per language. A guest reading in Romanian gets the Romanian; a guest reading in English gets the English.
If a translation is missing, they get your default language rather than an empty box. Nobody ever lands on a blank section because you have not finished translating yet.
What this costs
The free plan gives you one property, five sections and nine of the thirteen types — enough for a guide you would genuinely send. Pro removes the section limit and adds the other four types: video, photo galleries, the check-out checklist and local recommendations.
FAQ
Do I have to start from nothing?
No. You can apply a ready-made starter guide — getting here, check-in, door code, WiFi, house rules and a check-out list — already written in English and Romanian. You edit it rather than inventing it.
What if I already have a guide written?
Paste it in. The import reads your text, works out where the sections are, and shows you what it found before creating anything.
What are the thirteen types?
Text, check-in steps, a code, WiFi, video, a photo gallery, a map, links, house rules, a check-out checklist, contact details, questions and answers, and local recommendations.