Your cleaner gets their own link

How it works

Your guide already contains the things a cleaner needs — how to get in, the door code, the house rules. What it also contains is a lot they should not see, and none of it is a list of what to actually do.

The cleaner link solves both. It is a second, permanent link to the same property. You choose which sections appear on it, and you give it its own task list.

Send it once. It does not expire, so it works for this week’s clean and next March’s.

You decide what they see

Every section is off until you turn it on. Most hosts show the way in, the door code and the house rules, and leave out the local recommendations and the welcome note.

The door code is the interesting one. It is deliberately not suggested for the printed card in the flat — a code taped to a fridge is a key that anyone who photographs it keeps. For a cleaner, it is exactly what they need, so it is suggested there. Either way you decide, and you can change your mind later.

Their list is not the guest’s list

These are two different jobs and they get two different lists.

The guest’s check-out list is short and polite: run the dishwasher, close the windows, leave the keys on the table.

The cleaner’s list is the real one: descale the kettle, check the spare bulbs, photograph the meter, restock the coffee, look behind the sofa. You can write up to sixty tasks and put a photo on any of them — which is the quickest way to explain how the bed should end up looking, or which cupboard the spare linen lives in.

Because it is written for one person, you write it in whatever language the two of you actually speak.

The clean itself

Your cleaner opens the link and works down the list, ticking as they go.

The ticks are saved as they happen. A clean that gets interrupted by a phone call, or by the phone locking itself, picks up where it left off rather than starting again — which is the difference between a list that gets used and one that gets abandoned halfway.

When they finish, they submit the clean. They can add a note — up to a few sentences — and attach up to eight photographs. That is where the broken shower screen, the stain on the rug and the meter reading go.

What you get back

You get a record of the clean: the date and time, which tasks were ticked, the note, and the photos.

The ticked tasks are stored with their wording, not just as a reference. If you rewrite your checklist in June, a clean from March still shows what was actually confirmed in March, in the words it was confirmed in. A record that changes when you edit a list is not a record.

If you use bookings and rooms, a clean can be filed against them, so you can look back and see which turnaround a photo belongs to.

Your guests stay out of it

The link belongs to the property, not to a booking, and it is built so that it cannot carry guest information. When a clean is filed against a booking, what your cleaner sees is the dates and the room — the nights, never who stayed them.

That is deliberate. Your cleaner needs to know which turnaround they are doing. They do not need to know your guest’s name, and your guest never agreed to being introduced to them.

Changing or ending access

Turn the link off and it stops working, while keeping the address so you can switch it back on for a cleaner who is away for a month.

Replace the address instead and the old one dies permanently — the right move when someone stops working for you. Your tasks, sections and past reports are untouched either way.

What this costs

The cleaner link is part of Pro, along with the in-property QR card it shares its machinery with. Your guest-facing guide, links and door codes stay on the free plan.